In an earlier post last week I outlined how to create simple and effective B2B landing pages. When I was catching up on my litany of RSS feeds over this weekend I came across this article in Marketing Profs highlighting their Top 5 Best (and Worst) things about landing pages.Almost everything I had covered in my earlier post was covered here. ..except for the following observation that speaks about self directed user segmentation (see clip). This is also a great strategy if you find that your visitors are still varying widely by interests or needs.

On a side note, the article also speaks about the negative effect of landing pages on the brand. While I do believe that to some extent this is true it can be minimized by making the landing pages in high quality in both design and messaging…but I digress!

clipped from www.marketingprofs.com No segmentation—clicks are treated as a commodity. Not all clicks are created equal. Ad response traffic often contains a spectrum of different audience segments. They clicked on the same ad, yes, but not all for the same reason, not all with the same needs. The one-page format of landing pages makes the same pitch to all of them, oblivious to their distinctions. If the page focuses only on one segment, it disenfranchises others; if it tries to speak to all segments at once, its passion and relevance to any one segment are watered down. A better approach is to use a landing path where the first page induces a one-click directed behavioral segmentation choice from respondents—a branch in the path depending on the segment the respondent selects—and then you can speak with conviction and authority to each segment’s specific interests on page two.

A great post today from the PPC Hero blog…as I stated in my previous post, this is a great search marketing resource.

Whether your goals are to drive sales, leads or sign-ups, increasing traffic to your site is one action you can take to get closer to your goals. Below I’ve described six ways I was able to increase traffic for my clients without spending additional money. And in turn, I was able to generate more leads and revenue for my clients.1. Stop Ad Text Testing, Temporarily - If it’s near the end of the month, one way I increase traffic for my clients is to pause my ad text testing and only use the ad with the highest click-through rate to get maximum traffic. Then, at the beginning of the next month when goals and budgets start over, I un-pause my ad text and begin re-testing.

2. Separate Content Network - After speaking with my Google rep, she said that one way to increase traffic to your site is to turn off the content network in your sponsored search and create a new campaign where only the content network is being used. The keywords you should put in your content only campaign should be very general keywords. General keywords are more likely to be picked up by publishers versus specific keywords. She also suggests that you use the content network placement performance report to see which sites are driving the majority of traffic and which are not.

3. Add All Match Types - If you’re currently not running all match types in Google, I strongly recommend it. I have one keyword with all three match types (exact, phrase and broad) in a separate ad group in Google and all three keywords get clicks and conversions. It’s not always necessary to keep your different match types in a separate ad group, but you might find a higher click-through rate if you do. It’s something you’ll have to test on your own.

4. Keyword Tools – Keyword tools are not only important when you’re setting up new campaigns and ad groups. You should be using the keyword tool at least once a month to add new keywords to your ad groups. The more people type that go to Google and Yahoo and type in new search queries, the more new keywords will show up in the keyword tools. I recently used the keyword tool for one of my accounts that I haven’t used for a while. I managed to find tons of new keywords to add into my ad groups.

5. Site Related Keyword Tool – This is a relatively new tool for Google and I just started using it for my accounts. You type in your landing page URL and the tool will find relevant keywords according to that page. At times when I have used this tool, I have found it helpful most of the time. Even if there’s one or two keywords that the tool brings up that you didn’t think of or didn’t have in your ad group it could possibly bring a significant increase in traffic.

6. Set Daily Budgets, Lower Bids – Everyone knows that raising your keyword bids will increase site traffic. But if it’s near the end of the month and you don’t have the extra money to spend, set a daily spending limit and if you begin to hit that limit consistently, lower your bids. This will allow more traffic to come through at a cheaper cost, and in turn you’ll increase your traffic without spending additional money. Make sure you don’t lower your keyword bids too aggressively at first, or you could end up losing traffic if you go below your daily spending limit. I check my accounts at various times throughout the day to see if and when I’ve hit my spending limit. At one point I found that my account was hitting it’s spending limit at 10am. So I began to lower my bids and saw a significant increase in traffic yet didn’t go over my budget. If you don’t have a daily spending limit set up on your account set one, then gage whether or not you should need to lower your bids.

Source: PPC Hero: 6 Ways to Increase Your PPC Traffic

I was reading Marketing Sherpa this morning and came across this interesting case study about how a simple change to your newsletter can make all the difference.This is a great reason to start doing that email testing that you have been putting off because the results can be amazing. Every email that goes out without a split is a missed opportunity to gain insight into your recipients behavior.

clipped from www.marketingsherpa.com SUMMARY: Sometimes even the smallest change can make a world of difference in your email design. See how one publisher transformed a related stories link into a gray utility button and immediately saw a 190% increase in clicks and traffic is up 6% on a different landing page. It’s an easy tweak that if you haven’t considered, you may want to test on your own newsletters.

There are alot of tools out there to help you with SEO. Some of the best tools are extensions for Firefox. You can see some of them here. They are a must have in any optimizers arsenal.

But a cool SEO tool I have used previously is SEO Doc by Instant Position.

This is a great little tool especially if you are new to search optimization and need some guidance when getting started in SEO. It evaluates everything for you based on what keywords you want to target - and lets you know in simple terms how well you score on individual areas of search optimization (meta, title tags, keyword frequency, inbound link popularity, body content, ect.)

I have used SEO Doc to do search optimization for clients and had great results. It helped me target the keyword phrases that I wanted to use for my most important pages and proved extremely helpful in helping me get them to the top of the search listings in all of the major search engines.

But that doesnt mean that I used it once and then sat back and waited for the results to come in. I still had to research and tweak my keyword content even after getting optimized in SEO Doc. This is true of any SEO tool, even the more costly tools like Web Position. Search optimization is an ongoing process - but very worthwhile once you are successful. SEO Doc is great tool to propel you in the right direction if you arent sure how to get started.

A members costs very little at $80 a year and you can get a feel for how it works by testing out the simplified free version. You can also sign up for a free one day trial if you want to see how the full version works - which I definitely suggest. By doing so you will gain access to a plethora of other online marketing tools in addition to SEO Doc.

Take a test drive and let me know your thoughts!

I have seen a growing number of businesses drastically cutting or eliminating their search engine spending. This is mostly due to low conversion rates and the rising cost of keyword phrases…so marketers are looking into alternative ways to spend their advertising budgets.

This is ridiculous to me.

You cant blame anyone for a lack of conversion - this responsibility rests solely on the shoulders of the marketer. A poorly converting site will always be a poorly converting site.

I have heard the argument made about lead quality from Google going down as a retort. This is factually wrong since Google is spending all of its time making the results even more relevant. To single out Google or any search engine as becoming poor in lead quality is a cop out - the searchers habits didn’t change overnight…it is more likely that the competition is heating up and why keyword phrases are getting more expensive.

Unfortunately alot of marketers have grown to view Google as a cash cow, and hold it to a different standard. The fact remains that Google provides a huge amount of traffic and for anyone to ignore it as a viable marketing channel is looking for the next cash cow instead of putting sound marketing practices into place.

What if you treated all marketing tactics that way? You would soon quit marketing all together.

The smart marketer will always be looking into ways to improve the channel. They will test combinations of ads, landing page layouts, keywords, messaging, offers, and audience segments. They will always be looking for ways to increase response while reducing the bottom line.

So if you find that you are contemplating getting out of search marketing - you might want to think twice about throwing in the towel. There are over a hundred million searches performed every day…do you want to give them all to your competition?

I have created a lot of landing pages since I joined the internet marketing community. I was trying to keep track for awhile and eventually gave up - my last count was somewhere around 5 hundred individual landing pages that I designed, maintained, and tested. ..all for various employers, companies, and clients.

The reason that these pages were so important was because they were the gateway from all of our internet marketing efforts. If you clicked on a banner, search listing, affiliate link, press release, or anything else we used for online promotion - you were taken to a unique landing page. We even tracked print response by driving activity online. There was no campaign we ran that did not have its own landing page to test and measure its success.

So at this point I can say that I am somewhat knowledgeable about landing pages. Lets have some fun and check out two LED sign manufacturers that use pay-per-click advertising to drive traffic.

Here were the top two listings…

LED Signs by BigBrite
Free Shipping, Low Price Guarantee
Order Signs Online or Call
BigBrite.com

Watchfire Digital Outdoor
LED billboards designed and
manufactured to last. Free paper.
www.WatchfireDigitalOutdoor.com

(I removed the google tracking so it wont charge them if you click)

There are obvious differences. Lets start with BigBrite.

The first problem is that BigBrite pushes everyone to the homepage. While there are instances where this may be suitable in this one it is not. None of the information from the ad is reinforced on the homepage where there is no coherent message other than to BUY NOW!

If you aren’t ready to purchase - then what? I guess you can aimlessly navigate around the site to find what you are looking for but my guess is that you would most likely leave before you found it.

Lets contrast that with Watchfire.

This is a landing page that reinforces the message from the ad - encouraging those visitors to sign up for the white paper. They aren’t trying to sell you a sign right away - instead they want to help you inform yourself on making the decision - and open the line of communication. They realize that you aren’t going to pick up the phone right now and tell them to “Sign me up! And while your at it heres my credit card info!” Their interest is to persuade you over time to make the purchase. (BTW, these signs are NOT cheap)

Watchfire also minimizes noise on the landing page by removing all navigation and links. While they do not intend for you to buy today they still need to capture some return from your visit so they are not taking any chances. You can only take the action they intend. This is a fair trade since they are not bombarding you with anything you didn’t already expect from the ad.

When thinking about landing pages keep in mind that most of the traffic coming to your site are first-time visitors, all coming at different stages of the buying process. Very few are looking for the immediate purchase so understanding that most likely wont sell to them on this visit will probably drastically change your approach. If you look at this as more of an opportunity to begin a relationship with your customer you will most likely see more long term rewards with a more responsive customer when you go to re-sell, up sell, or cross sell.

I have been testing this tool for a few months now and I am excited about its release to the public!

This finally brings sophisticated split and multivariate testing to the small business marketers that don’t have the budget for an expensive tool like Offermatica. The beauty once again is that Google provides it for free.

My personal experience with it has been great.

The power of Website Optimizer tool is evident. It is very easy to set up simple test right away - it took me 30 minutes to get my first one set up. You can test simple page elements or entirely different layouts - the choices are entirely up to you. All that is required is a little knowledge of html and what makes sense to test. Everything is available to you - long term and short term tests, A/B splits, or large multivariate tests.

Once note: Some people may run into issues if they are running a fairly sophisticated content management system or don’t have access to the back end. However this shouldn’t hinder using it for landing pages unless they are tied to your CMS as well. Landing pages are arguably the most important pages of your site so it makes sense to begin there. Detach them and begin testing!

And for most websites the implementation will be simple across all of their web pages.

What is cool is that combined with Google Analytics, this is extremely powerful. Now you not only have a place to measure traffic in aggregate, but a easier way to do testing. No more having multiple landing pages to keep track of - just set up your tests and the data comes pouring in.

You will still need to know what to do with that data, however. Check out this post for a little help.

So with the launch of this new product you no longer have to spend thousands of dollars to compete. The playing field is leveling and the small business marketer can rejoice. Now its time to roll up your sleeves and get dirty with testing and analytics!

I was reading an interesting Marketing Sherpa article that summarizes top marketers analytics frustrations and had a couple of thoughts.

Check out the article here…

The second frustration listed in the article discusses the wealth of information and how such a small amount of it is useful. This is the place where I think some SMBs gets overwhelmed.

The article goes on to discuss how Key Performance Indicators (KPI’s) can help you decide what information is worth tracking and measuring. This is where the playing field levels considerably.

The truth is that you don’t need a huge analytics platform to measure against most of your KPIs. If you understand what impacts visitor behavior and how you can measure that you are already half way home. Something as simple as “average depth of visit” can be a truly telling statement if you run an ecommerce website that has a defined purchase conversion funnel. If buying the red widget takes 5 steps to complete an order and your average depth of visit is 2 pages…you have a serious problem.

Its important to approach analytics in order…

1. Do an audit of your business and revisit the goals you had for the website when you built it.
   • Revisit that website RFP and proposal from when you had the website built. Are the business goals the same today as they were then?
2. Spend concerted time understanding the website and the actual process of taking action.
   • Its amazing how many SMB’s don’t actually know what is involved for their customers to take action on their website. Reintroduce yourself to your website and get familiar with how you expect your users to find and interact with it.
3. Understand what impacts that behavior
   • Is the online demonstration too long?
   • Are there too many steps to purchase?
   • Did search traffic lead to increased revenue?
4. Open up your analytics tool and find the metrics that measure that behavior
   • Time spent on page
   • Average depth of visit, exit pages
   • referrers
5. Create dashboards that track those metrics

If you do any of this out of order - you might find that you are tracking things that aren’t really actionable and therefore an inefficient use of your time. Spending time fully understanding your business and its online presence will make all the difference.

For those of you that are building out multiple landing pages I have a simple javascript that may help you with passing variables from campaign url strings into your landing pages.

For example, if you have landing pages that contain identical forms and only need unique “lead source” information you can use this javascript to pull a variable passed in a url string to change the lead source information.

Place the following code where you would normally put your hidden lead source fields.

<script>
function getQueryVariable(variable) {
var query = window.location.search.substring(1);
var vars = query.split(”&”);
for (var i=0;i<vars.length;i++) {
var pair = vars[i].split(”=”);
if (pair[0] == variable) {
return pair[1];
}
}
}</script>
<script type=”text/javascript” language=”JavaScript”><!–
document.write(’<input ‘);
document.write(’ type=”hidden” ‘);
document.write(’ name=”lead_source” ‘);
document.write(’ value=”‘ + getQueryVariable(”ls”) + ‘”>’);
//–></script>

You can then access the page with the variable attached to the url:

www.yourwebpage.com/landingpage.html?ls=leadsource1

The variable populates the hidden form field with the lead source information.

<input name=”lead_source” value=”leadsource1″ type=”hidden”>

When the user clicks submit the information will populate in salesforce.com eliminating the need for multiple landing pages.

You can also use this in correlation with you analytics link ids to maintain consistency in your reporting. Just change the variable in this line of code:

document.write(’ value=”‘ + getQueryVariable(”change-this-value”) + ‘”>’);

You can be creative and use this script to pass multiple values if needed…think about personalizing the landing page from a personalized url string in an email. You could pre-populate a form or even personalize the landing page with their name or any number of attributes in the email database!

Best of luck to you!

The concept is drilled into our head over and over to test everything…that “time spent testing is time well spent”.

Don’t mistake me when I say that I agree with this. I truly believe in smart marketing.

I just have one thing to add to that however - few people are willing to write it and fewer are willing to say out loud.

“Not all testing is necessary.”

If you are a small business owner or marketer you probably don’t have a ton of free time - so you have to spend your time wisely if you choose to do any testing at all. So the mantra to “test everything” is really quite unrealistic for the SMB trying to stay afloat.

I appreciate the idea of “left brained marketing”, but at some point you have to use common sense as to when and how you spend your time.

Does it really matter that my headline is cornflower blue instead of teal? You could (and Ive seen it done…) spend months split and multivariate testing that variable…with little to no effect.

Instead, make larger changes. Form placement is a great place to start. Or change the specific call to action or headline copy. These will yield more significant results and give you a better understanding of what works.

Also, If you do the cornflower blue test and you have a significant difference in results it is more likely that other factors are influencing the data…like time of day, marketing campaigns, unexpected traffic, ect. It is possible that your customers truly love teal headlines - but I probably wouldn’t go betting the house on it.

There is a reason we have a right brain, without it we would forever analyze but never take action. Find the most effective way to use your time - and leave the colorful headlines for later.