It’s a question we get frequently: How do I get this Salesforce.com report emailed to my boss. Or my direct-mail printer. Or to myself.

That’s where we have developed a feature in 5Buckets. You create a Bucket in 5Buckets that points to the SFDC report, and then Schedule it to be emailed on a daily, weekly or monthly basis. It’s as simple as that! The report lands in the boss’ or direct-mail printer’s or your Inbox as a CSV file. Open it up in Excel (or Calc if you are an Open Office user) and enjoy!

Its interesting about how much buzz is given to social media marketing…I must have read ten articles over the weekend about it. But the more I read about marketing on sites like myspace, friendster, facebook, blogs, etc. the more I realize that it is primarily B2C companies taking advantage of this new medium with the B2B crowd staying cautiously out of the fray.

Why is that?

Of course it is inherently easier to mass market a consumer product. You have a much larger pool of potential customers and the marketing is less complex than that of B2B. It will always be easier to go viral talking about the iphone instead of email marketing deliverability rates. And you can market the iphone to millions while an email marketing solution is limited to hundreds of potential clients (maybe thousands if your lucky).

So does it make sense to abstain from social media marketing then?

In a word…no.

The B2B approach to this kind of marketing should not follow that of B2C. You don’t need to rely on huge buzz to drive interest in your product so don’t feel the need to employ trendy video gimmicks, silly contests, or controversial blog posts in an attempt to “go viral”. Its not your style man!

Here are some simple mistakes to avoid.

1. Resist the urge to create a “company” myspace account. This will just make you look silly - especially when no one signs up to be your company’s friend.
2. Don’t try to accumulate a mass amount of friends. You will look as desperate as the high school geek trying to build a friend empire online.
3. Don’t waste your money advertising on myspace. I don’t think many high school and college students are in the market to buy your products or services.
4. Like I said before…no cheesy you tube videos. You will never be able to compete against a guy getting hit in the crotch or the cat playing the piano.
5. Don’t blog because everyone else is doing it. Alot of people wore a mullet in the 80’s too. Know when something makes sense for YOU to do…we can’t all be Billy Ray Cyrus.

Instead, just simply encourage your employees to use them.

The best way to approach social media in the B2B world is to actually use the social networks that all of your friends, colleagues, and business associates use. Specifically, Linked In is fast becoming the “professional” alternative to sites like myspace, friendster, and xanga. It is a social network site specifically for maintaining business and industry contacts.

But it is not the only resource. If a lot of your contacts are using myspace, get on myspace. In the end you want to stay in touch and be accessible to those people you know and have relationships with. And by using those social networking sites you will find additional contacts…who may even eventually buy something from you.

I’m not saying that there is not a larger marketing opportunity with these sites either. The potential for brand building is great and well thought out strategies exist for making the most out of marketing on them…even if your B2B.

But in the end it’s always been about building relationships …and its no different online.

An interesting study appeared late this week in e-marketer about how varied touch points across multiple websites can lead to increased conversion rates. It also reminded me of a great post by Jeremy Reynolds that explains the importance of understanding this. Getting to know where your customers “hang out” online is important to consider when you decide to start investing in online advertising.

For online marketers who think that the last ad impression (or click) seen is the most likely to lead to a conversion, a look at the Atlas Institute’s “How Overlap Impacts Reach, Frequency and Conversions” study may be in order.The study, conducted in the first quarter of 2007, found that US consumers were more likely to convert after viewing ads on multiple Web sites, suggesting that conversions should be attributed to a full set of impressions and/or clicks, rather than just the single one that preceded the conversion.

Two out of three consumers who eventually bought a product or took a responsive action were reached by ads across multiple portal sites before converting.

Nine in 10 consumers who converted were reached by placements other than the last ad seen. Also, 86.1% of ads which led to a responsive action were seen on multiple placements.

A previous Atlas study called “The Combined Impact of Search and Display Advertising” showed that sponsored search and display advertising together provided a 22% higher conversion rate over search alone.

Source: e-Marketer: Multiple Online Ad Placements Impress

In an earlier post last week I outlined how to create simple and effective B2B landing pages. When I was catching up on my litany of RSS feeds over this weekend I came across this article in Marketing Profs highlighting their Top 5 Best (and Worst) things about landing pages.Almost everything I had covered in my earlier post was covered here. ..except for the following observation that speaks about self directed user segmentation (see clip). This is also a great strategy if you find that your visitors are still varying widely by interests or needs.

On a side note, the article also speaks about the negative effect of landing pages on the brand. While I do believe that to some extent this is true it can be minimized by making the landing pages in high quality in both design and messaging…but I digress!

clipped from www.marketingprofs.com No segmentation—clicks are treated as a commodity. Not all clicks are created equal. Ad response traffic often contains a spectrum of different audience segments. They clicked on the same ad, yes, but not all for the same reason, not all with the same needs. The one-page format of landing pages makes the same pitch to all of them, oblivious to their distinctions. If the page focuses only on one segment, it disenfranchises others; if it tries to speak to all segments at once, its passion and relevance to any one segment are watered down. A better approach is to use a landing path where the first page induces a one-click directed behavioral segmentation choice from respondents—a branch in the path depending on the segment the respondent selects—and then you can speak with conviction and authority to each segment’s specific interests on page two.

A great post today from the PPC Hero blog…as I stated in my previous post, this is a great search marketing resource.

Whether your goals are to drive sales, leads or sign-ups, increasing traffic to your site is one action you can take to get closer to your goals. Below I’ve described six ways I was able to increase traffic for my clients without spending additional money. And in turn, I was able to generate more leads and revenue for my clients.1. Stop Ad Text Testing, Temporarily - If it’s near the end of the month, one way I increase traffic for my clients is to pause my ad text testing and only use the ad with the highest click-through rate to get maximum traffic. Then, at the beginning of the next month when goals and budgets start over, I un-pause my ad text and begin re-testing.

2. Separate Content Network - After speaking with my Google rep, she said that one way to increase traffic to your site is to turn off the content network in your sponsored search and create a new campaign where only the content network is being used. The keywords you should put in your content only campaign should be very general keywords. General keywords are more likely to be picked up by publishers versus specific keywords. She also suggests that you use the content network placement performance report to see which sites are driving the majority of traffic and which are not.

3. Add All Match Types - If you’re currently not running all match types in Google, I strongly recommend it. I have one keyword with all three match types (exact, phrase and broad) in a separate ad group in Google and all three keywords get clicks and conversions. It’s not always necessary to keep your different match types in a separate ad group, but you might find a higher click-through rate if you do. It’s something you’ll have to test on your own.

4. Keyword Tools – Keyword tools are not only important when you’re setting up new campaigns and ad groups. You should be using the keyword tool at least once a month to add new keywords to your ad groups. The more people type that go to Google and Yahoo and type in new search queries, the more new keywords will show up in the keyword tools. I recently used the keyword tool for one of my accounts that I haven’t used for a while. I managed to find tons of new keywords to add into my ad groups.

5. Site Related Keyword Tool – This is a relatively new tool for Google and I just started using it for my accounts. You type in your landing page URL and the tool will find relevant keywords according to that page. At times when I have used this tool, I have found it helpful most of the time. Even if there’s one or two keywords that the tool brings up that you didn’t think of or didn’t have in your ad group it could possibly bring a significant increase in traffic.

6. Set Daily Budgets, Lower Bids – Everyone knows that raising your keyword bids will increase site traffic. But if it’s near the end of the month and you don’t have the extra money to spend, set a daily spending limit and if you begin to hit that limit consistently, lower your bids. This will allow more traffic to come through at a cheaper cost, and in turn you’ll increase your traffic without spending additional money. Make sure you don’t lower your keyword bids too aggressively at first, or you could end up losing traffic if you go below your daily spending limit. I check my accounts at various times throughout the day to see if and when I’ve hit my spending limit. At one point I found that my account was hitting it’s spending limit at 10am. So I began to lower my bids and saw a significant increase in traffic yet didn’t go over my budget. If you don’t have a daily spending limit set up on your account set one, then gage whether or not you should need to lower your bids.

Source: PPC Hero: 6 Ways to Increase Your PPC Traffic

I have a friend who is an extremely successful pay-per-click marketer and as he has grown out his business his team has taken to blogging on the topic of PPC. After checking out the posts for a few months I have to say that I am impressed. I have worked directly with Patrick and his company Hanapin Marketing in the past and can attest first hand to their expertise and success in the search marketing arena.

So if you are doing any paid search marketing go check out PPC Hero, it has some great tips and advice.

I was reading Marketing Sherpa this morning and came across this interesting case study about how a simple change to your newsletter can make all the difference.This is a great reason to start doing that email testing that you have been putting off because the results can be amazing. Every email that goes out without a split is a missed opportunity to gain insight into your recipients behavior.

clipped from www.marketingsherpa.com SUMMARY: Sometimes even the smallest change can make a world of difference in your email design. See how one publisher transformed a related stories link into a gray utility button and immediately saw a 190% increase in clicks and traffic is up 6% on a different landing page. It’s an easy tweak that if you haven’t considered, you may want to test on your own newsletters.

Chances are good that if you do even a small amount of online marketing you have come into contact with landing pages.

Landing pages are described in Wikipedia as “a specific web page that a visitor ultimately reaches after clicking a link or advertisement”. This could be anything from a search campaign in Google to a banner ad placed in a local business association. These are almost always transactional pages that exist to help fuel the customer conversion, whether it is to purchase a product, download information, or simply sign up for an email newsletter.

We place a lot of importance on these pages as they are the gateway to all customer interactivity with your company. Get it wrong and you could miss out on a lot of potential revenue. It is especially important in the B2B realm - where the value of the conversion is typically greater.

So in an effort to help you get off on the right foot I have compiled a list of tips that have served me well when creating successful B2B landing pages.

1. Carry the message through from the advertisement: Do everything you can to make sure that you aren’t pushing your traffic to a “one size fits all” landing page. If the ad that brought them was about a particular feature - then highlight that feature. If it was a discount that brought them to you…don’t waste time talking up the feature set. It may be more work to create multiple landing pages…but you will definitely get more conversions
2. Personalize the content: I’ve seen marketers spend hours segmenting a list and crafting a highly customized message that speaks directly to each recipient…only to forward them to a generic landing page once they decide to take action! If your email program allows for personalization of content… drive that personalization through the link in the email and into the landing page. If you want to see how you can do this through using simple javascript, see this earlier post.
3. Keep the form simple and above the fold: You can test this yourself, but I have ALWAYS gotten better response when the form is above the fold. And of course, its always better to limit the amount of information to only that which is necessary. Do you really need to know the state when you have the zip code? If possible its even better if you can…
4. Pre-populate the form: Want to know the easiest way to increase conversion? Pre-populate the form on the landing page. If you are driving traffic from an email campaign then you already have alot of this info…don’t ask them for it again! Again, you can do this using simple javascript.
5. Minimize outbound links: You spent alot of money to get the visitor to the landing page so it is perfectly acceptable to drive traffic to a landing page optimized for conversion. As long as you are giving the visitor exactly what the ad promises…you are not entitled to give them access to every page of your website. If you want to force a conversion or an exit…then that is acceptable. I will usually offer a few ancillary links if they aren’t ready to take action, however…the intent is obvious and I try to do everything I can to encourage the dominant call to action.
6. Optimize them for search: It makes a lot of sense to optimize each landing page for a few specific (usually long tail) keywords. Since you will be driving alot of traffic to these pages they will likely gain relevance and therefore prominence. A good way to encourage volume traffic is to link to these landing pages from your website, add them to your sitemap, andkeep them as close to the design and layout as your web site pages (while keeping in mind #5). There are too many SEO tips to cover here…I suggest reading up on any number of SEO blogs available.
7. Keep the messaging to the point: The tendency is to try to do too much with the landing page copy. Its perfectly understandable since we ask so much of this page. But the fact of the matter is that this is no time to beat around the bush or push a lot of marketing fluff. Get to the point, offer real benefits, and answer those last minute questions that may be that last barrier to taking action.
8. Use visual elements to peak interest: A picture is worth a thousand words. The more you can do with images (or even better…embed a presentation) the more likely you are going to pique the interest of your visitor and encourage them to take the desired action. Leave nothing to the imagination…because nobody buys that way.
9. Set a testing plan in place: Don’t just create the landing page and then hope that everything goes right…start testing some combinations of messages. With Google releasing Website Optimizer to the public for free you can immediately begin seeing what headlines and action calls your visitors are responding the best to.
10. Monitor your results closely: I single out my landing pages for special treatment in my Google Analytics…in the form of goals and campaign tracking. This will provide a lot of opportunity to understand campaign traffic segments in relation to goal conversion. I also like to use Crazy Egg’s heat map and confetti view to track specific click behavior. Mine the data…and you will be able to make key insights that help your conversion.
11. Survey them: The best thing you can get from #10 is quantitative data…thousands of reports that will tell you all of the activity that has taken place…but it will not give you the “why“. Why did they choose Product X over Product Y? Why did they decide to leave without converting? Why are people who come from email more likely to convert than from search? Surveying on exit or conversion can help fill in those gaps that analytics cannot.

The most important thing to consider when crafting a landing page is to never sacrifice your message for short sighted gains in SEO or web analysis. Keep your primary focus on the customer and being as thorough as possible in describing the benefits or your product and/or service. Do only those things that make sense for your customer and watch the conversions come in!

There is a great post on Grokdotcom today about the reluctance of B2B companies to list pricing on their website. If you are competing on quality over price…maybe you shouldn’t be afraid to say so.While posting price might not be a good idea or make sense for all companies, it is worth thinking about and reconsidering. Go read the full article and see if it makes sense!

clipped from www.grokdotcom.com It’s usually companies that aren’t competing on price who want to keep price a secret. If a company doesn’t compete on price, they’re probably competing on quality; customer service or other factors. But why avoid the question? Tell the visitor what your price is and even explain that it’s higher than the competitors–just explain WHY it’s higher. If you don’t compete on price and your visitor is shopping on price, then that visitor isn’t your customer. Give him what he came searching for and sell him on your unique value. If that doesn’t work, don’t shy away from sending him elsewhere. That level of confidence is contagious, and often results in higher conversion, anyway.

I have built alot of Flash presentations in my lifetime and they can be really effective at getting a point across, especially if you have a complex story to tell.

The problem was that developing those presentations either in house or outsourcing it to an agency quickly costs a lot of time and money. They were “nice to have” but always fell into the ever elusive “3rd Phase” when talking about our phased online strategy. No one ever wanted to commit the resources and budget to it.

Lately I have been marketing a lot of software and putting together an effective presentation whether it is in Powerpoint or Flash has become as important as ever. An online demonstration can help prospects a great deal when they are narrowing down their selection. The more info you can show them…the better.

So thats why I was very impressed when I came across this little tool called “Wink”. Its extremely simple to understand and use…and the best part is that its free!

You can get up and running almost instantly. You just download the application, fire it up, and press play. It will immediately start recording your mouse movements and you can narrate by simply talking into your microphone. When you are done, you can add descriptions, pictures, arrows, sounds, interactive buttons, and even links to urls to help you further tell your story. It makes putting together an effective presentation quick and easy!

What do you have to loose? Go try it out!